Is there a call-out fee?
We may charge if we are not in your area if we do need to travel we will charge $150 upfront but if you accept a quote above $600 we will take $100 of your final invoice
What is your hourly rate?
Our hourly rate is $150.
Do you offer emergency callouts?
Yes, we offer emergency callouts after hours for a $250 call-out fee, plus the time spent on-site.
What is your average response time?
We typically respond within 1 hour between 9 am and 4 pm.
Are you fully licensed to complete electrical work?
Yes, we are fully licensed to perform all electrical work.
Do you offer free quotes?
Yes, we provide free quotes. When in your area
Can you fix problems on the spot?
Yes, we carry most supplies and can source any additional materials needed.
Do you provide same-day service?
Yes, same-day service is available if one of our team members is in your area.
What locations do you service?
We service a 1-hour radius around Newcastle, including the Hunter Valley and Central Coast.